Thank you for shopping on our website. To protect your consumer rights, please carefully read the following refund policy before requesting a refund.
Return Requests
If you are not satisfied with your purchase, you may request a return within 30 days of receiving the item. Returned items must be in good condition and meet our website’s return requirements. Unauthorized returns may not be accepted.
Refund Processing
Upon receiving your returned item, we will inspect and verify it as soon as possible. Once the return conditions are met, we will process the refund within 3 business days.
Refunds will be issued via your original payment method. Please note that the actual time it takes for funds to appear in your account may vary depending on the processing procedures of your bank, credit card issuer, or third-party payment platform.
Situations Ineligible for Refund
To the extent permitted by law, refunds may be denied or the refund amount adjusted in the following situations:
The item is damaged, soiled, missing accessories, or has severely damaged packaging due to customer handling;
The item shows obvious signs of use that affect its resale value;
The refund request is submitted after the return deadline;
Losses or additional costs incurred due to incorrect shipping information provided by the customer;
Situations where returns are not supported as stipulated by law or clearly indicated on the product page.
Shipping and Delivery Information
All orders are shipped from our U.S. warehouse.
Order processing time: Processed on the same day.
Estimated shipping time: 2 business days.
Please note that shipping times may be delayed due to logistics carriers, weather conditions, holidays, or other force majeure events.
Special Notice
Due to ongoing operating losses, we have decided to clear out select items at a loss. Quantities are limited, and items are available only while supplies last. Prices are subject to change based on inventory levels; please refer to the information displayed on the page at the time of your order. Unless otherwise required by applicable law, clearance prices do not qualify for price adjustments, price protection, or compensation for future promotions.
Policy Updates
We reserve the right to modify or update this refund policy in accordance with legal regulations or business operational needs. The latest version will be posted on this website and will take effect immediately upon publication. By continuing to use this website or purchase products, you agree to abide by the latest version of the refund policy.